Question 1

How far in advance should I book?

Accepted Answer

We recommend reserving at least 48 hours in advance for standard airport, cottage or resort transfers, and one to two weeks ahead for weddings, corporate retreats and long weekends. Same-day requests are handled on a best-effort basis — please call or WhatsApp us.

Question 2

Do you serve cottage doors?

Accepted Answer

Yes. Mylivery.ca is prearranged, door-to-door transportation. We drive directly to cottage doors, marinas, resort lobbies and private residences.

Question 3

Do you monitor flights?

Accepted Answer

Yes. For airport pickups we monitor your flight and adjust the pickup to your actual landing time so you are met on arrival rather than waiting on a fixed clock.

Question 4

Can we stop for groceries on the way to the cottage?

Accepted Answer

Yes. Grocery and LCBO stops on the way to Muskoka are common and can be added to your reservation.

Question 5

What vehicles do you offer?

Accepted Answer

Executive sedans, luxury SUVs, VIP SUVs, executive Sprinters, Ford Transits and larger group vehicles subject to availability.

Question 6

Do you operate year-round?

Accepted Answer

Yes. We provide year-round Muskoka transportation with winter-ready vehicles and experienced Muskoka winter drivers.

Question 7

Do you offer cross-border transportation?

Accepted Answer

Yes. We regularly serve Buffalo, Niagara and other Northeast US points for cross-border travellers with valid documentation.

Question 8

How do I get a quote?

Accepted Answer

Use the reservation form on any page, call +1 647-390-0006, or send us a WhatsApp message with your pickup, destination and travel date.

Question 9

Do you provide child seats?

Accepted Answer

Child seats are available on request. Please add child ages when booking so we bring the correct seat.

Question 10

Can you handle wedding groups?

Accepted Answer

Yes. We coordinate multi-vehicle Sprinter and SUV movements for Muskoka weddings, resort ceremonies and rehearsal dinners.

Question 11

Do you serve private aviation clients?

Accepted Answer

Yes. We provide discreet FBO and tarmac-side ground transportation coordinated with your operator or handler.

Question 12

How is payment handled?

Accepted Answer

Reservations are confirmed via the booking system with card on file. Corporate account billing is available on request.

Frequently asked questions.

All FAQs

Ready for Your Muskoka Journey?